Why Users Hack: Conflicting Interests and the Political Economy of Software
نویسندگان
چکیده
It is often assumed that the interests of users and developers coincide, sharing a common goal good design. Yet desire functionality goes beyond what designers, organisations they work in, are willing to supply. Analysing online forums, complemented with interviews, we document how users, hackers software worked together discover apply system exploits in hardware software. We cover four cases: CPAP breathing assistance machines getting access their own sleep data, 'hacking' Nintendo switch game console run non-authorised software, end-users building insulin supply system, farmers repairing agriculture equipment against suppliers terms conditions. propose concept 'gulf interests' understand differing can create conflicts between end-users, in. This points us direction researching further political economic situations technology development use.
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ژورنال
عنوان ژورنال: Proceedings of the ACM on human-computer interaction
سال: 2022
ISSN: ['2573-0142']
DOI: https://doi.org/10.1145/3555774